01Privacy Policy: Information Collected and Its Use
When you request an offer, the information you provide may include your name, contact details, material location, and descriptions of your surplus wire. Our quote process asks for photos of reel tags or jacket print, footage or weight, and location. Follow-up messages may include additional details needed to identify the material or arrange an appointment.
We use submitted material details to review the wire, prepare a written offer, and coordinate pickup or appointment-only drop-off. On-site verification determines whether the material matches the offer. Contact details support communication about those steps.
Send only information relevant to the transaction. Keep unrelated people, documents, account numbers, and access credentials out of your photos and messages. You can start through Get an Offer and review how the buying process works before submitting material details.
02Sharing Information During a Quote or Pickup
A quote can involve material photos, site details, and correspondence. These details should stay focused on identifying the wire and coordinating the proposed transaction. Do not submit confidential customer records, employee information, or documents belonging to another business unless you have authority to provide them.
If someone else owns the material or controls access to the site, confirm that you have permission to share its location and photographs. Tell us if a submission includes information that needs special handling before providing more details.
This policy does not identify particular website vendors, hosting providers, or other service providers. Contact us if you need to understand who may receive information before submitting it. We also cannot promise that information will be withheld when disclosure is required by applicable law. See the Terms of Use for related website terms.
03Retention and Security of Submitted Information
Quote correspondence may remain relevant during material review, offer discussions, scheduling, verification, and any follow-up about the transaction. This policy does not specify a fixed retention period or promise automatic deletion after an offer is accepted, declined, or left unanswered. Ask us about a particular submission if retention affects your decision to provide information.
No website form, email service, or text message can be described as completely secure. Avoid sending passwords, banking credentials, government identification numbers, or other sensitive information as part of a wire quote. Material identification and location are the focus of the initial review.
If you accidentally send unrelated sensitive details, contact us and identify the message without sending those details again. Before arranging wire pickup in Houston, discuss site-access information directly rather than including access codes in your initial photographs.
04Cookies, Analytics, and Browser Controls
Cookies are small pieces of information that websites can store in a browser. Analytics tools, when used, can collect information about visits and interactions. The quote information you intentionally submit is different from information that a website tool may collect automatically during a visit.
This policy does not list a verified cookie inventory, name an analytics provider, or confirm which tracking tools are active. Do not interpret that absence as a claim that the website uses no cookies or analytics. If these details matter to you, ask us before submitting information through the website.
Your browser may let you block or delete cookies and limit certain tracking features. Those settings can affect website functions. You can instead request an offer by phone, text, or email. Review our service areas first to confirm that your material is within Greater Houston.
05Your Choices and Requests About Your Information
You can choose whether to submit a quote request and how much relevant information to include. A review depends on enough detail to identify the material, estimate its quantity, and understand its location. Missing or unclear information may require additional questions before we can prepare a written offer.
You can contact us to correct material descriptions, update contact details, or ask about information you previously submitted. Identify the relevant quote or message so we can understand your request. Do not include unnecessary sensitive information when making that request.
You may also ask us to delete information or stop further quote-related contact. This policy does not promise that every record can be deleted, or set a completion deadline. Applicable requirements and transaction circumstances may affect a request. Use our contact page to discuss your choices before providing additional information.
06Contact Details and Policy Scope
For questions about this policy or information submitted for an offer, contact Houston Wire Buyers by phone or text at 951-403-5738, or email industrial832@gmail.com. Our address is 6402 McGrew St, Houston, TX 77087, in southeast Houston’s Mayfair area, near I-45 and I-610. Call first; drop-off is by appointment only.
This policy concerns quote-related information for Houston Wire Buyers. We serve Harris, Fort Bend, Montgomery, Brazoria, Galveston, Chambers, and Waller counties. We are not affiliated with Houston Wire & Cable Company or any manufacturer, and this policy does not describe another organization’s information practices.
The effective date is November 2026. Read the policy displayed when deciding what to submit, and ask about any practice not explained here. A privacy inquiry does not require you to deliver material or arrange a pickup.
FAQQuestions sellers ask
Should I remove customer names from reel-tag photos?
Yes, keep unrelated customer names and project details out of the image when possible. Preserve the information needed to identify the wire, such as its type, size, manufacturer, and date code. If redacting a detail makes identification unclear, ask what information is needed before sending another photo.
Can I submit a quote for wire at my employer’s site?
Confirm that you have authority to offer the material and share site information. A photo may show more than the wire, including documents or restricted areas. Frame images around the material and its markings, and check your employer’s requirements before sending location details.
Does submitting my location automatically schedule a pickup?
No. Your location helps us review the proposed transaction and pickup logistics. The process continues with review and a written offer before pickup or drop-off is scheduled. Sending an address through the quote form is not, by itself, a pickup appointment or authorization to enter a site.
What if I sent the wrong footage or material photos?
Send a correction and explain which earlier details should be replaced. Include enough context to connect the update to your quote request. Accurate footage, weight, and identification matter because the written offer depends on the material description, and the material is verified on site.
Can I ask a privacy question without requesting an offer?
Yes. Call or text 951-403-5738 or email industrial832@gmail.com with your question. State that your inquiry concerns privacy rather than a material quote. You do not need to send reel photos, footage, weight, or a pickup address just to ask how a submission would be handled.